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Cancun Palace
Blvd Kukulcan Km 14.5 Hotel Zone
Cancun, Q Roo 77500
Distance from Hotel to Town, 10 miles (16 kms).
Distance from Hotel to Airport, 11 miles (18 kms).
After a complete renovation, this property has new
facilities and guestrooms that speak of sophistication and
modern design. More guestrooms will be added, including
Presidential Suites that will greatly please its guests. Spa
facilities will offer a gateway for relaxation and serenity,
and the beauty salon and boutique will also boast a new look.
Guests who like to remain active during vacation will enjoy
the renovated gym, while a redesigned pool will certainly
make a splash with children and adults. The renovation also
includes four fine restaurants, one of them overlooking the
beach, plus a kid's club.
Activities Program Bar (swim-up)
Beauty Parlor ($) Billiards
Car Rental ($) Concierge
Currency Exchange Doctor (on call) ($)
Dry Cleaning Services ($) Entertainment (nightly)
Fitness Center Gift Shop
Ice Machines Jacuzzi (outdoor)
Laundry Services ($) Lobby Bar
Multilingual Staff Parking
Ping Pong Pool (outdoor)
Sauna Spa (full service) ($)
Tennis Courts Travel Agency ($)
Volleyball (beach) Volleyball (pool)
Miscellaneous Amenities
-Non-motorized Watersports at Sun Palace's Marina
-Teen Club (13-17)
-Kid's Club (4-12)
Wireless Internet service is offered in both public areas
and guestrooms at no cost for guests using their laptops.
If a guest needs to use the computer located in the
business center, then they must pay the applicable fee.
($) Denotes a fee may be charged.
Please note: Some hotel amenities listed above
may have an additional fee associated with them.
Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on
request, and subject to availability.
Children Policy:
Children's age break is 17 years old.
Maximum Occupancy:
Superior Deluxe Lagoon View* - 4 adults or 2 adults with 2 children.
Deluxe Room Resort View* - 4 adults or 2 adults with 2 children.
Superior Deluxe Oceanview* - 4 adults or 2 adults with 2 children.
Concierge Level - 2 adults.
Deluxe Family Room** - 4 adults with 2 children or 2 adults
with 4 children including infants.
2 Bedroom Presidential Suite - 6 adults or 4 adults with 2 children.
*A 5th body in the room will be allowed to stay in the
same room with 4 guests if it is an infant (ages 0 to 3 years).
**Guests will children only in this category.
Superior Deluxe Lagoon View, Double Jacuzzi in the room,
private balcony with chairs and table, in room wine and
fruit, 430 square feet.
Number of accommodations: 50
Bedding: 1 king bed or 2 double beds.
Deluxe Room Resort View, Double Jacuzzi, in room wine and
fruit, private bath with shower only, balcony with 2 chairs
& table, views of resort or common areas, 430 square feet.
Bedding: 1 king bed or 2 double beds.
Superior Deluxe Oceanview, Double Jacuzzi, in room wine
and fruit, private bath with shower only, balcony with 2
chairs & table, 430 square feet.
Bedding: 1 king bed or 2 double beds.
View: Ocean.
Concierge, Located on the top floors with ocean view,
double Jacuzzi, in room wine and fruit, private bath with
shower only, balcony with chairs and a table, liquor
dispenser with premium upgraded brands of liquor,
aromatherapy menu, two 25 minute massage at the beach, Spa
or treatment rooms (location varies per resort), 24 hour
room service from restaurants to create a "special menu",
nightly petit fours, pillow menu, nightly turndown service,
exclusive concierge phone service, wireless internet, 430
square feet. No children are allowed in this room category.
Number of accommodations: 6
Bedding: 1 king bed.
Deluxe Family Room, 2 connecting Superior Deluxe rooms, room one
has 1 king size bed, room two has 2 double beds, balcony with
chaise lounge, chairs & table, video game player in room with
selection of games (upon request), movie selections (upon
request), welcome amenities for family, "Fun in the Sun
Bucket Kit", mini bar stocked with kid friendly drinks and
snacks, mini bathrobes and slippers, children's room
service menu, children's bath products, family guide with
activity schedules.
View: Lagoon.
2 Bedroom Presidential Suite, 1 bedroom with king size bed,
double Jacuzzi, in room wine and private bath with shower
only. 1 bedroom with double beds, double Jacuzzi, in room
wine and private bath with shower only. Terrace (most with
lounge chairs, chairs and table), living room, dining room,
liquor dispenser contains premium brands, mini bar contains
sodas, bottled water, juices & domestic beer, LCD television
with satellite, DVD player, purified water, luxury bath
amenities, professional hair dryer, pillow menu,
aromatherapy, bathrobes and slippers, bathroom scale, iPod
dock, digital safe (laptop size), individually controlled
air conditioning, espresso/American coffee maker, direct
dial telephone, alarm clock, iron and ironing board,
wireless internet, 24 hour room service with select menu
from restaurants to create a "special menu" and turndown
service. Ocean/lagoon view. Non smoking rooms available.
1065 square feet.
Concierge Level Room Category Elite Amenities 2012:
-Private check-in/check-out
-Early check-in/late check-out (subject to availability)
-Select check-in bracelet
-Personalized welcome letter
-Welcome amenity (petit fours)
-Priority luggage express service
-Optional beverages in minibar
-Beach towel in guestroom (for use during your stay)
-Dedicated concierge phone line
-Private beach area with lounge chairs and beachside service
-Daily turndown service
-Restaurant reservations (once per stay)
-Dedicated phone line to pre-reserve tours and spa services
-Traditional Mexican souvenir
-Personalized wine bottle
All accommodations include: iron, ironing board, purified water, room
service (24-hour), hairdryer, telephone (direct dial), television
(satellite), air conditioning (individual climate control), coffee maker
and safe (in accommodation).
Miscellaneous Amenities
-mini bars (in Superior rooms only)
-in room liquor dispenser
-70% ocean view and 30% lagoon Nichupte view
Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.
Beach Bar, Snack service available.
General Opening Hours: 10:00am-5:00pm
Lobby Bar
General Opening Hours: 10:00am-1:00am
Pool Bar, Two pool bars with snack service available from 11:00am
until 5:00pm.
General Opening Hours: 10:00am-5:00pm
Terraza Bar
General Opening Hours: 10:00am-5:30pm
El Mercado, International restaurant that is open form
Continental and buffet breakfast and buffet lunch and dinner.Wet
clothing or uncovered swimwear not allowed.
Dress Code: Casual.
Frida, Mexican dinner is a la carte. Wet clothing or uncovered
swimwear not allowed.
Cuisine: Mexican.
General Opening Hours: 6:00pm-11:00pm
Dress Code: Casual.
Leonardo, serving Italian cuisine a la carte for dinner.
Cuisine: Italian.
Miyako, Oriental dinner a la carte. Teppanyaki tables
(Japanese-style grill) are available. The reservations desk is located
in the lobby by the check-out desk. Please note that reservations will
only be taken for the Teppanyaki tables and are only accepted directly
at the resort. Wet clothing or uncovered swimwear not allowed.
General Opening Hours: 6:00pm-11:00pm
Dress Code: Casual.
The Steak, Steakhouse restaurant. Lunch buffet, snacks, and a la
carte dinner. Wet clothing or uncovered swimwear not allowed.
Cuisine: Steaks.
General Opening Hours: 6:00pm-11:00pm
Dress Code: Casual.
Playacar Spa & Golf Club
-Playacar Spa & Golf Club is open 365 days a year
from 6:30am until dark. Tee time reservations
may be made up to 90 days in advance.
General
Cancun Palace offers scheduled transportation to Moon
Palace Golf & Spa Resort. Guests need to be at the public
relations desk 30 minutes prior to departure. Seats
provided on a first come first served basis. Subject to
availability. Tickets are allocated at departure time and
must be shown when boarding the returning bus. Limited
spaces available. This service is only available for
Cancun Palace Resort guests. Boarding with luggage is not
permitted.
Children's Programs
-The kid's/teen's club is open and all services are
available including the kid's pool, featuring slides
and water activities for children ages 4-11.
Golf Course Amenities
-Club house Pro shop
-Snack bar Bag storage
-Practice area Club rental
-Golf carts
Golf Course Data
-Number of holes 18
-Par 72
-Yardage 7144/6639/6239/5697
-Slope ratings 148/136/134
-Course ratings 76.1/73.4/72.8
-Fairways 419 Bermuda
-Greens Tiff Dwarf Bermuda