IBEROSTAR Grand Hotel Paraiso

Carretera Chetumal-Puerto Juarez, Km. 309

Playa Paraiso, Q.Roo, Mexico 77710

Distance from Hotel to Playa Del Carmen, 20 minutes.

Distance from Hotel to Airport, 30 minutes.

With an impressive neo-classic design, this fine adults-

only resort in Riviera Maya is designed to fulfill your every

need and exceed your every expectation. From your luxurious

suite with concierge and butler service, to the highly trained

professional staff, the all-inclusive 24-hour service will cater

to your every whim.

There are three pools onsite - a lake pool with swim-up bar,

a quiet pool and a heated indoor/outdoor pool with retractable

roof. Other hotel amenities include shops, a beauty salon and

a spa specializing in couples' treatments and massages. In

addition, guests enjoy full access to all neighboring hotels

in the Iberostar Playa Paraiso complex and El Spa (located at

the Shopping Center).

Activities Desk Aerobic Classes

Aerobics (aqua) Air Conditioning (public areas)

Bar (swim-up) Barber Shop ($)

Bars Basketball Court

Beach (onsite) Beauty Salon ($)

Billiards Breakfast Room

Car Rental Desk ($) Concierge

Conference Rooms ($) Currency Exchange

Disco Dive Center ($)

Doctor (on call) ($) Elevators

Entertainment Exercise Classes

Fitness Center Floors (3)

Front Desk (24-hour) Game Room

Gift Shop ($) Golf (onsite) ($)

Health Club Hospitality Desk

Internet Access (wireless) Jacuzzi (outdoor)

Laundry Service ($) Lounges

Massage Services ($) Medical Services ($)

Meeting Room ($) Multilingual Staff

Parking Parking (valet) ($)

Physically Challenged Accommodations

Physically Challenged Facilities Ping Pong

Pool (heated) Pool (indoor)

Pool (outdoor) Poolside Beverage Service

Poolside Grill Poolside Meal Service

Restaurants (6) Rooms (310)

Sauna Security (24-hour)

Shoe Shine Snack Bar

Spa ($) Sundries Shop

Taxi Stand ($) Tennis Courts (day/night)

Tennis Instructor ($) Tour Desk ($)

Tours & Excursions ($) Travel Agency ($)

Umbrellas (beach/pool) Volleyball (beach)

Watersports ($) Wedding Coordinator ($)

Wedding Site ($)

Iberostar Grand Collection includes the following:

-Adults only, all inclusive, 5-star luxury

-Spacious suites with top-of-the-line amenities

-Personalized butler service (included in every

room category)

-Gourmet dining and 24-hour gourmet room service

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above

may have an additional fee associated with them.

Arrival/Departure Time:

Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on

request, and subject to availability.

Children Policy:

No children allowed. Guests must be at least 18 years old

to stay at this hotel.

Maximum Occupancy:

Junior Suite - 2 adults.

Ocean View Junior Suite - 2 adults.

Ocean Front Junior Suite - 2 adults.

Oceanfront Jacuzzi Corner Suite - 2 adults.

Secluded Honeymoon Villa - 2 adults.

Junior Suite

Bedding: 1 king bed or 2 double beds.

View: Garden or Pool.

Oceanview Junior Suite, Can also be located on the 1st or

2nd floor, private balcony with hammock.

Bedding: 1 king bed.

View: Partial Ocean.

Location: Ground Floor.

Oceanfront Junior Suite, Can also be located on the 1st or

2nd floor, private balcony with hammock.

Bedding: 1 king bed.

View: Oceanfront.

Location: Ground Floor.

Oceanfront Jacuzzi Corner Suite, These suites offer superb

facilities, including indoor Jacuzzis, a dining area and a

fully furnished sitting room with a comfortable sofa, and

even a hammock or swing. You'll also have all the comforts

of home including an iron and ironing board, a safe, a

minibar, hair dryer, air conditioning, coffee making machine

and satellite television.

Bedding: 1 king bed or 2 queen beds.

Secluded Honeymoon Villa, Private garden view, private balcony

with hammock.

Bedding: 1 king bed.

Location: Ground Floor.

All accommodations include: DVD player, turndown service, Jacuzzi, air

conditioning, amenity kit, balcony or terrace, bathrobes, bathroom

(marble), bed linens (European), clock radio (am/fm w/ CD player), ,

room service (24-hour), safe deposit box, slippers, telephone,

television (cable) and vanity (double).

Butler Service

We feature a unique Concierge and Butler service, offering

personalized assistance for dining reservations, pillow menu

selections, in room and cocktail preferences and many other

caterings.

Mini-bar

Full stocked minibar including mini bottles of premium

liquors (which can be customized with the guests' favorite

one).

Specific bedding and/or special requests are fulfilled

based on availability and cannot always be guaranteed.

Coliseo, Theater bar.

General Opening Hours: 6:00pm-1:00am

El Mirador, Lobby bar.

General Opening Hours: 8:00am-1:00am

Rhapsody, Music bar.

General Opening Hours: 7:00pm-2:00am

Sirenita, Swim up bar.

General Opening Hours: 9:00am-6:00pm

Esplendido, Smoking room.

General Opening Hours: 6:00pm-1:00am

Bella Vista, Buffet, no bathing suits.

Lunch Hours: 12:00pm to 5:00pm

Dress Code: Casual.

Haiku(*)

Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm

Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long

trousers.

(*) Denotes reservation is required.

L'atelier(*), Gourmet restaurant.

Dinner Hours: 6:30pm-10:00pm

Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and

long trousers.

(*) Denotes reservation is required.

La Brisa, Buffet, no bathing suits.

Breakfast Hours: 7:00am-11:30am

Dress Code: Casual.

Toni's(*)

Cuisine: Seafood, Steaks.

Dinner Hours: 6:30pm-10:00pm

Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and

long trousers.

(*) Denotes reservation is required.

Venecia(*)

Cuisine: Italian.

Dinner Hours: 6:30pm-10:00pm

Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long

trousers.

(*) Denotes reservation is required.

Please Note:

Guests can dine every night at an a la carte restaurant,

but they still need to make reservations in advance as

their availability depends on the hotel's occupancy.

Restrictions:

-Dress code applies: gentlemen must wear shirts

with sleeves at all specialty restaurants, and

they must wear long trousers at most of them.

Appropriate footwear is also encouraged.

-Most restaurants are non-smoking.

-At certain restaurants there is a minimum age.

General Information

-This IBEROSTAR Resort is a part of the

"Grand Collection"

Iberostar Exchange Privileges:

-Clients from Iberostar Paraiso del Mar and Iberostar

Paraiso Beach can spend the day (9:00am to 6:00pm) at

Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel

without paying for a day pass (transportation not included).

-The same above privileges are given for clients from either

Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel

-Clients from Iberostar Paraiso Lindo have full access to

facilities & restaurants (if availability allows it) at

Iberostar Paraiso del Mar and Iberostar Paraiso Beach and

have a day access (9:00am to 6:00pm) to Iberostar Tucan,

Iberostar Quetzal or Iberostar Cozumel (transportation not

included).

-Clients of Iberostar Paraiso Maya have full access to

facilities & restaurants (if availability allows it) of

Iberostar Paraiso del Mar and Iberostar Paraiso Beach as

well as Paraiso Lindo and have a day access (9:00am to

6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar

Cozumel (transportation not included).

-Clients of Iberostar Grand Hotel Paraiso have full access

to facilities & restaurants (if availability allows it) to

the whole Paraiso Complex and have a day access (9:00am to

6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar

Cozumel (transportation not included).