IBEROSTAR Paraiso Maya

Carrretera Chetumal-Puerto Juarez, Km. 309

Playa Paraiso, Mexico, Q.Roo 77710

Distance from Hotel to Playa del Carmen, 20 minutes.

Distance from Hotel to Cancun Airport, 30 minutes.

Full of details inspired by the Mayan culture, this hotel

forms a complex with the neighboring Iberostar Paraiso Lindo.

It features 24-hour all-inclusive service, and personalized

Concierge service during the day. The hotel has a total of

five pools, among them a lazy river and a unique wave pool.

It also offers five bars/lounges, an ice cream parlor, a

game room and a fitness center. Guests staying at this hotel

can also enjoy the following services at an additional

charge: use of conference rooms at the Convention Center,

golf course, wedding arrangements, spa and beauty salon,

babysitting, laundry service, internet and 24-hour medical

service.

Activities Desk Activities Program (day time) ($)

Aerobic Classes Aerobics (aqua)

Babysitting Services ($) Bar (swim-up) (2)

Barber Shop ($) Beach (onsite)

Beauty Salon ($) Billiards

Car Rental Desk ($) Children's Activities

Children's Playground Concierge

Conference Rooms Currency Exchange

Dive Center ($) Doctor (on call) ($)

Elevators Entertainment

Exercise Classes Floors (3)

Front Desk (24-hour) Game Room

Gift Shop ($) Golf (onsite) ($)

Health Club Hospitality Desk

Ice Machine Jacuzzis (outdoor)

Laundry Service ($) Lounges

Massage Services ($) Medical Services ($)

Meditation Room Multilingual Staff

Nightclub Parking

Physically Challenged Accommodations

Physically Challenged Facilities Ping Pong

Pool (children's) Pool (outdoor)

Poolside Beverage Service Poolside Grill

Poolside Meal Service Putting Green

Restaurants (6) Sauna ($)

Security (24-hour) Snack Bar

Spa ($) Suites (432)

Sundries Shop Taxi Stand ($)

Tennis Courts (day/night) Tennis Instructor ($)

Tour Desk ($) Tours & Excursions ($)

Travel Agency ($) Umbrellas (beach/pool)

Volleyball (beach) Watersports (motorized) ($)

Watersports (non-motorized) Wedding Coordinator ($)

Wedding Site ($)

Internet Access: ($)

Internet Access (regular at internet cafe

and wireless, at Convention Center)

Babysitting Services : ($)

-The client must pay the babysitter directly (cash only).

-The maximum number of children per babysitter is 3 children

at a time.

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above

may have an additional fee associated with them.

Arrival/Departure Time:

Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on

request, and subject to availability.

Children Policy:

Children's age break is 12 years old.

Maximum Occupancy:

Standard Junior Suite - 4 adults or 2 adults and 2 children or

3 adults and 1 child.

Superior Junior Suite - 4 adults or 2 adults and 2 children or

3 adults and 1 child.

Family Junior Suite - 4 adults or 4 adults and 2 children.

Please note:

-An infant counts as a body in a room.

-First 3 people in the room must pay adult price in the

Family Junior Suite category.

Standard Junior Suite, Can also be located on the first

or second floors, full bathroom with shower and bathtub combination.

Bedding: 1 king bed or 2 double beds.

View: Garden or Pool.

Location: Ground Floor.

Superior Junior Suite, Can also be located on the first

or second floor, full bathroom with shower and bathtub combination.

These Junior Suites have a slightly larger terrace than the Standard

Junior Suites. There is a separation with latticework between the

sleeping area and the living area in the Superior Junior Suites only.

There is a glass separating the bathtub from the sleeping area in

the Superior Suites.

Bedding: 1 king bed or 2 double beds.

View: Garden or Pool.

Location: Ground Floor.

Family Jr Ste, 2 guaranteed connecting Standard Junior Suites.

Please Note:

-There is a limited amount of connecting Standard Junior Suites,

these are on request basis only and cannot be guaranteed until

the time of check-in. Superior Junior Suites do not have

any connecting units.

All accommodations include: smoke detector, safe (in accommodation),

balcony (private), iron, coffee/tea maker, desk, mini-bar, trouser

press: ($), accommodations (for physically challenged guests), safe

deposit box, air conditioning, internet access (wireless): ($), bathtub,

ironing board, crib, telephone, movies (in accommodation): ($), wake-up

calls, room service (24-hour), shower, hairdryer, alarm clock, internet

access: ($), ceiling fan, data port, maid service, television (remote

controlled, cable), non-smoking accommodations and housekeeping.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled

based on availability and cannot always be guaranteed.

Coco Bar, Beach bar.

General Opening Hours: 11:00am-6:00pm

El Mirador, Ice cream parlor and bar.

General Opening Hours: 11:00am-6:00pm

Kukulkan, Lobby bar.

General Opening Hours: 9:00am-1:00am

Las Olas

General Opening Hours: 11:00am-6:00pm

Las Rocas, Swim-up bar.

General Opening Hours: 10:00am-6:00pm

Melody Bar

General Opening Hours: 6:00pm-1:00am

El Fogon, Buffet Restaurant.

Breakfast Hours: 7:00am-11:30am

Lunch Hours: 12:00pm- 4:00pm

Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual.

Gentlemen must wear shirts with sleeves for

dinner.

El Rancho(*), Steak House.

Dinner Hours: 6:30pm-10:00pm

Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long

trousers.

(*) Denotes reservation is required.

El Tapatio, Snacks can also be served here.

Cuisine: Mexican.

Breakfast Hours: 7:00am-11:30am

Lunch Hours: 12:00pm- 4:30pm

Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual.

Gentlemen must wear shirts with sleeves

for dinner.

L'etoile, Gourmet Cuisine.

Cuisine: French.

Dinner Hours: 6:30pm-10:00pm

Dinner Days of Opening: Daily

Gentlemen must wear shirts

with sleeves and long trousers.

La Geisha(*), Japanese cuisine.

Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm

Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and

long trousers.

(*) Denotes reservation is required.

La Marina(*), Serving seafood and breakfast daily.

Breakfast Hours: 6:00am-7:00am (Continental) and 7:00am-10:00am

Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual.

Gentlemen must wear shirts with

Sleeves.

(*) Denotes reservation is required.

Please Note:

Guests can dine every night at an a la carte restaurant,

but they still need to make reservations in advance as

their availability depends on the hotel's occupancy.

Restrictions:

-Dress code applies: gentlemen must wear shirts

with sleeves at all specialty restaurants, and

they must wear long trousers at most of them.

Appropriate footwear is also encouraged.

-Most restaurants are non-smoking.

-At certain restaurants there is a minimum age.

General Information:

-This IBEROSTAR Resort is a part of the

"Premium Gold"

Iberostar Exchange Privileges:

-Clients from Iberostar Paraiso del Mar and Iberostar

Paraiso Beach can spend the day (9:00am to 6:00pm) at

Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel

without paying for a day pass (transportation not included).

-The same above privileges are given for clients from either

Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel

-Clients from Iberostar Paraiso Lindo have full access to

facilities & restaurants (if availability allows it) at

Iberostar Paraiso del Mar and Iberostar Paraiso Beach and

have a day access (9:00am to 6:00pm) to Iberostar Tucan,

Iberostar Quetzal or Iberostar Cozumel (transportation not

included).

-Clients of Iberostar Paraiso Maya have full access to

facilities & restaurants (if availability allows it) of

Iberostar Paraiso del Mar and Iberostar Paraiso Beach as

well as Paraiso Lindo and have a day access (9:00am to

6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar

Cozumel (transportation not included).

-Clients of Iberostar Grand Hotel Paraiso have full access

to facilities & restaurants (if availability allows it) to

the whole Paraiso Complex and have a day access (9:00am to

6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar

Cozumel (transportation not included).