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Sun Palace
Blvd Kukulcan Km 20 Hotel Zone
Cancun, Q Roo 77500
Distance from Hotel to Town, 17 miles (27 kms).
Distance from Hotel to Airport, 8 miles (13 kms).
Located in the southern end of the hotel zone in Cancun,
Sun Palace is the only property geared to couples in this
area. This all-inclusive, couples' only resort features 252
guestrooms, all beautifully appointed with a double Jacuzzi,
balcony, 24 hour room service and unparalleled ocean views.
Couples rejoice in the spa, three infinity pools with swim
up bar at main pool, an indoor pool with two Jacuzzis and a
stunning white sand beach. Four specialty restaurants
satisfy the most demanding palates with a variety of
international cuisines. Active guests enjoy kayaks and
paddle boats, a full equipped gym and unforgettable off
site excursions to interesting Mayan sites, while daily
activities and nightly shows will keep them entertained
throughout their stay.
Beauty Salon ($) Billiards
Car Rental ($) Concierge
Daily Activities Dry Cleaning Services ($)
Entertainment (live, nightly) Fitness Center
Game Room Gift Shop
Golf ($) Ice Machines
Laundry Service ($) Lobby Bar
Marina Multilingual Staff
Parking Pools (indoor)
Pools (outdoor) Restaurants (4)
Room Service (24-hour) Sauna
Scuba Demonstration Snack Bar
Spa (full service) ($) Travel Agency ($)
Miscellaneous Amenities
-Wireless Internet service is offered in both public areas and
guestrooms at no cost for guests using their laptops. If a
guest needs to use the computer located in the business
centers, then they must pay the applicable fee.
($) Denotes a fee may be charged.
Please note: Some hotel amenities listed above
may have an additional fee associated with them.
Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on
request, and subject to availability.
Children Policy:
No children accepted. Adults only (18 years and older).
Maximum Occupancy:
Superior Deluxe Ocean View - 2 adults.
Deluxe Room Resort View - 2 adults.
Junior Suite Ocean View - 2 adults.
Concierge Level - 2 adults.
1 Bedroom Presidential Suite - 2 adults.
Superior Deluxe Oceanview, Located on floors 6 to 7 (non
smoking) and 8 (smoking), double Jacuzzi in the room,
private balcony with chairs and table, in room wine and
fruit, 435 square feet.
Number of accommodations: 12
Bedding: 1 king bed.
Accommodation amenities include: balcony (private).
Deluxe Resort View Room, Located on floors 1 & 2 (non-smoking)
and 8 (smoking). Double Jacuzzi, in room wine and fruit,
private bath with shower only, balcony with chairs & table,
views of resort or common areas, 435 square feet.
Bedding: 1 king bed.
Junior Suite Oceanview, 574 square feet.
Number of accommodations: 100
Bedding: 1 king bed.
View: Ocean.
Accommodation amenities include: slippers, television (satellite),
turndown service, alarm clock, balcony, bath amenities, hairdryer,
internet access (wireless), private bath, safe (laptop compatible),
sitting area and bathrobe.
Concierge, 574 square feet
Number of accommodations: 22
Bedding: 1 king bed.
View: Ocean.
Presidential One Bedroom Suite, Double Jacuzzi & private bath
with shower only, located on floors 1 to 5, terrace with
Jacuzzi, chaise lounge, chairs & table, living room, dining
room. 1385 square feet.
Bedding: 1 king bed.
View: Lagoon or Ocean.
Please Note:
2011-2012
Concierge Level Room Category inclusions
-Rooms with best views and locations
-King beds guaranteed
-Special room service menu (select restaurant menu)
-Two 25 minute massages on the Beach/Spa (location varies
per resort)
-Nightly turn down service guaranteed
-Nightly petit fours
-Expresso/American coffee machine
-Luxury bath amenities
-DVD player/CD player
-iPod dock/radio/alarm clock
-Pillow menu
-Aromatherapy
-Professional blow dryer
-Exclusive concierge phone service
-Private dinner on the beach at select locations (once per
stay) * Available at Aventura Spa Palace, Sun Palace, Moon
Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace
-Upgrade brand of liquors in room dispenser
-Private beach lounge chair area with waiter service
Available At Aventura Spa Palace, Sun Palace, Moon Palace Golf
& Spa Resort (Cancun) & Aventura Cove Palace
-Exclusive beach bag
-Private check in and out. Late check out and early check
in subject to availability.
All accommodations include: liquor dispenser, iron, hairdryer, air
conditioning (individual climate control), ironing board and mini-bar.
Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.
Beach Bar
General Opening Hours: 10:00am - 6:00pm
Lobby Bar, Continental breakfast from 5:30am-8:00am. Bar service
from 9:00am-1:00am. Tea time from 5:00pm-7:00pm
General Opening Hours: 5:30am - 7:00pm
Pool Bar
General Opening Hours: 10:00am - 6:00pm
Cafe Bistro, International cuisine, open for breakfast, lunch and
dinner. Long pants, collared shirts and shoes required.
Cuisine: International.
Dress Code: Casual Elegant.
Oriental Lounge, full bar, an array of Asian hors d'oeuvres and a
sushi bar
Cuisine: Asian.
La Tratto, serving an International buffet for breakfast and
Italian cuisine a la carte for dinner
Cuisine: Italian.
The Steak, serving fine cuts and seafood a la carte for dinner
Pool Snack Bar, Snacks a la carte, 24 hour room service unlimited
General Opening Hours: 11:00am - 5:00pm
Spring Break Policy
Spring Break groups are not allowed at
this resort.
Playacar Spa & Golf Club
-Playacar Spa & Golf Club is open 365 days a year
from 6:30am until dark. Tee time reservations
may be made up to 90 days in advance.
Golf Course Data
-Number of holes 18
-Par 72
-Yardage 7144/6639/6239/5697
-Slope ratings 148/136/134
-Course ratings 76.1/73.4/72.8
-Fairways 419 Bermuda-Greens Tiff Dwarf Bermuda
Golf Course Amenities
-Club house Pro shop
-Snack bar Bag storage
-Practice area Club rental
-Golf carts
Reservations Information
-Tee times may be reserved in advance at the Playacar Spa &
Golf Club by either fax or e-mail. Please send all
requests to:
Golf Reservations
Fax: 011 (52 998) 881-6089
E-mail: teetimes@palaceresorts.com
-Guests will be required to arrange round trip
transportation to the golf course and pick up
their Golf vouchers at least 1 day prior to their
tee-time reservation at the Chaza Travel hospitality
desk, located in the lobby. Guests will not be
allowed to play without a Golf Voucher.
-Tee-times must be cancelled at least 48 hours in
advance to avoid a no-show fee. Fee will be charged
as an incidental charge to the guest's hotel bill.